Thursday, September 18, 2014
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Client Spotlights
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BetterWorld Telecom was founded in 2002 in a climate of upheaval in the telecommunications industry. WorldCom and others had gone bankrupt; the typical customer experience with large, established telecommunications companies was unsatisfactory and services were becoming more expensive as the industry consolidated. Starting a new telecommunications company was challenging in this environment. BetterWorld's founders however, saw an opportunity to create a different kind of business.


LiveLOOK enables companies’ representatives to better support their customers by remotely seeing their screens quickly (in about five seconds). The rep can guide the customer and teach the customer how to use the company’s self-service portal. For example, a credit card company can look at the customer’s screen to help the customer get their current balance, complete a dispute online or any number of other transactions. Or a company can provide more proactive sales suggestions when they are looking at their customers screens. Companies are seeing sales conversion rates increase by as much as 40%!


i3solutions Inc. is an IT Consulting Firm specializing in Portal solutions; Knowledge and Document Management solutions; Business Intelligence and Online Reporting solutions; Systems Integration; and Proposal Management solutions. Since our founding in 1997, our mission is to work, in partnership, with our customers to understand their business and their operational needs and to assist them in leveraging technology to improve their overall management of information and business productivity. i3solutions is recognized as one of the top Microsoft SharePoint consulting firms in the Washington, DC Metro area as a result of our relentless pursuit of technical excellence, our hands-on experience gained from working with SharePoint since the very first product, and our awarding winning SharePoint implementation methodology. i3solutions has leveraged this unmatched set of skills and focus to successfully implement over 600 SharePoint Portal, Workflow, and Database solutions for our customers.


Home2US is a truly international organization that knows the feeling and understand what matters to international communities living throughout the US, away from their homelands and with a yearning to stay connected.. We bring your favorites programs from your country to the US with the latest digital broadcasting technologies and a customer-friendly format.

Maryland Public Television

Maryland Public Television - is a K-12 education web portal for teachers, students and families. Developed by Maryland Public Television, in partnership with Johns Hopkins University Center for Technology in Education, Thinkport provides a rich collection of multimedia resources for the classroom, online professional development, innovative technology tools and a bridge to support learning in the home.

EastBanc Technologies

EastBanc Technologies - a privately held software development company based in Washington, DC. Employing a staff of 150 highly educated and experienced professionals to provide Software Development and Information Technology Services. Our mission is to leverage ITIQ+ to consistently exceed clients' expectations in achieving distinctive, lasting, and substantial improvements in their Information Technology and Software Development efforts.

Morningtown Group, LLC

Morningtown Group, LLC, - provides high-quality information technology products and services to government and commercial clients, enabling them to effectively and efficiently improve their current information technology environment. We align ourselves only with high caliber well positioned and reputable partners- organizations that are well known for their ability, integrity and have proven past performances and high customer satisfaction ratings.

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